01985 330073 | 07979 252573 | info@simplepchelp.co.uk

Client testimonials

Our customers love Simple PC Help, and really appreciate the convenience and value offered by our wide range of services.

From a quick home visit on a pay­-as-­you-­go basis to a complete computer MOT and repairs, here are just a few of the comments they've sent us ….

"Richard solved my printer preview problem by remote access whilst he was on holiday with his family in Spain (I apologise for the interruption.) In minutes he diagnosed and rectified the problem. In the words of one famous Arnie " I'll be back!"........................should that be necessary. If you have any computer problems and want them fixed at extremely reasonable rates then look no further. You have come to the right place so contact Simple PC Help and let Richard work his magic. Many, many thanks." Tony (Remote Support)

"My problem was quickly and efficiently, solved and I would use Simple PC Help again without reservation" Mrs H (At-Home Visit)

"It's always difficult to find someone who's reliable and does not charge the earth. I found Richard very good at his job and would recommend him to anyone new to computers. Thanks." Rob (Computer MOT)

"I am very happy with your prompt response to my request for help and for the efficient way you dealt with it and for the very reasonable charge. I have already passed your name on to several friends and will continue to do so. Thanks again." Joan (Internet Problems Solved)

"I would recommend Richard to anyone from a Mac super­user who knows their system inside out but is experiencing a glitch to an impatient (and sometimes just incompetent!) computer­ user, such as me. He is patient, methodical and prompt and always returns calls/emails. Richard has helped us with both our PC and the set­up of a new Mac laptop. He provides an excellent service at a competitive price and ­ most importantly ­ he converts tech jargon into everyday speech." Sue (Moving to a Mac)

"I found Richard personable, friendly, very knowledgeable and extremely helpful. Not only did he sort my problem but left me with some useful tips explained in non techno language. Great joy ! I have no hesitation in recommending Richard and his expertise to you". Ian (Internet Problems Solved)

"Excellent friendly service. Fast efficient and reliable. Richard did exactly what he said he would do and much faster than I expected. Will definitely use Simply PC Help again and have already recommended that 2 people call you. Thanks!". Richard (Hardware Repair)

"Friendly, efficient, competent, excellent service. I have complete trust in the firm." Helen (Moving to a new PC)

"Extremely pleased with service, very polite and helpful. everything that was carried out on my laptop was documented and presented so I could see exactly what had been done. I was provided with software that I can continue using to keep my laptop working. would recommend to anyone having computer troubles, definitely great value for money also. thanks again" Martyn (Computer MOT)

"Just to say thanks very much for sorting the web book it is as if it were brand new and it does everything I need." Lucas (Computer MOT)

"Thank you for your help. The system seems to be working properly now. If I have any problems, I will be happy to let you know!." Roger (Pay­-As-You-Go Support)

"Thank you Richard for bringing our computers back to life and with improved and updated software. Also for responding so promptly to our enquiry." Ken (Computer MOT)

"Excellent customer relationship management skills ­ which will retain my custom; as well as being able to solve problems efficiently." Stewart (Pay­-As­-You-Go Ssupport)

"Thank you so much for your very speedy reply. No hanging around, and the problem was dealt with immediately and fairly. I was extremely impressed with your patience, tenacity and how nicely and clearly you explained every move, whilst giving me precise instructions. Your attitude was one of total respect. Something I have found lacking in others. As a 'golden oldie' I require time and simplistic jargon, ( although some of the titles gave me a good giggle. ) Once again, my sincere thanks for a job well done in a very professional manner. It is my hope that your business goes from strength to strength. You certainly deserve it in your chosen profession." Jess (Internet Support)

"Very pleased with the help you gave me, it's all becoming a bit easier now, many thanks" Mike Moving to a new PC

"I was very pleased with the prompt service I received. I needed a new battery for the clock and I got that plus the computer was cleaned, two new free anti­ bug programmes and a programme which enables Richard to access my computer remotely if needed for adjustment etc were installed. Richard also put me on Google Chrome which is a better system for accessing the internet than Internet Explorer and he got rid of a lot of unnecessary stuff I had accumulated on my computer. All I was expecting was the battery to be changed! I was delighted with the service and advice I received from Richard and would have no hesitation in recommending him to anyone who needs help with their computer. It was excellent value for the money. PS. The clock and the computer both now work a treat. " Ron (Pay­-As-You-Go Support)

"I am really grateful for all the help and advice you have given, I will definitely recommend you to anybody else that needs a computer doctor, and you will always be my first port of call... should I need to which is quite likely......" Jenny (Affordable Computer Repairs)

"We are very pleased with the service we received." Julie (Internet problems solved)

"The assistance provided addressed fully all issues outstanding on my machine. Advice given was clear and extremely helpfully. I have no hesitation in recommending this service to anyone experiencing a computer problem." Richard (Pay­-As-­You-­Go Support)

"Very pleased with the thoroughness of the service. Obviously a high level of IT skill and knowledge." Cynthia (Computer MOT)

"Richard provided a prompt and efficient service at very reasonable rates. He continued to show interest in the matter until it was resolved." Robin (Home Support)

"Impressed with the quick response and flexibility of the service." Jane (Computer MOT)

"We received a fast and helpful service. We feel confident we can consult Richard again if we run into further difficulties. The explanation on what went wrong with our computers was given in a way we were able to understand! We were encouraged to ask questions if we did not understand anything that had been explained. We have already recommended Simple Techie Solutions to two people and will to anyone else who asks us if we know of anyone who can help with their computer. Thanks Richard." Barbara (Computer MOT)

"Thanks for a swift response to unlocking our daughter's laptop. Quick, cheap and easy – brilliant." Cathy (Password Recovery)

"Richard was very efficient and I am very satisfied with the outcome." Tim (Remote Support)

"Very professional and friendly person, fair price, excellent results, very happy." Karen (Computer MOT)

"First class service from Richard; very obliging, helpful and easy to communicate with. Very competitive and thoroughly recommended." Roger (Computer MOT)

"I once called Richard in hysterics because my computer seemed to have died. With one question he pinpointed the problems and told me how me how to solve it (and yes, I had already switched it on). It's really reassessing to know he's always there at the end of the phone." Amanda (Computer MOT)

"Richard, enclosed is my cheque for the computer MOT. With thanks for a great clean­up & for giving me back my old, fast machine." Jan & Ian (Computer MOT)

"Richard was recommended to me by a family member who had used his services on numerous occasions. I found him a very pleasant yet thoroughly professional person. He sort out my PC with a minimum of fuss and I would definitely recommend him to anyone else ... many thanks Richard!!" Alex (Pay­-As-­You-­Go ­Support)

"Is there anything that the technician could have done better to resolve the issue? No. I was very impressed with the technician's knowledge and his ability to convey this in a manner that was easily understandable to me. He was also friendly and more than happy to answer all my and my son's questions, without ever talking down to us. 10 out of 10. We will use Richard whenever we have a problem and also recommend his services to our friends." John (Computer MOT)

"I would recommend Simple PC Help to many people as they are friendly, efficient, very helpful and know what they are doing. I have encountered a few problems with my Apple Mac and Simple PC Help have been able to resolve them for me." Teresa (Computer MOT)

"Excellent services. Richard was very knowledgeable and extremely helpful. Far exceeded my expectations." Keith (Computer MOT)

"Richard was punctual, very efficient and spoke in standard English rather than 'techno' so that old 'technophobes' like us could actually understand! Thanks." Richard & Annie (Moving to a Mac)

"Put simply, Simple PC Help offer an unrivalled service – friendly, approachable and fantastic value for money. Richard also provides an extremely convenient collection and drop­-off service. I have already used them for two computer repair jobs and won't hesitate to use them again. Finally, a company that takes the pain out of computer repairs!" Hayley (Pay­-As­-You­-Go­ Support)

"Many thanks again Richard. You solved all my problems and I know you are there if I need help again. Excellent job." Phil (Affordable Computer Repairs)

"Simple PC Help has lived up to its name on the three occasions we have gasped for help. Although the problems we had with a new system were not that complicated, we could never have solved them ourselves. In fact, one of the problems we had involved merely resetting a password, which Richard saw immediately – after I had spent a long time on the phone to so ­called 'help' lines." Annette (Computer MOT)

"I have used Richard for the last couple of years when I either have had severe problems e.g. corrupt hard drives etc or for planned upgrades that I am more comfortable getting done properly e.g. installing a wireless network... On all occasions Richard has done what I requested (and more) at a very favourable rate. I have no hesitation in recommending them for any home or office work that involves getting PCs/networks/software working properly and am sure you will get the same high level of care that I have come to expect as their norm. This is one IT person I can thoroughly recommend. I doubt if there are many of the same quality around." Sue (Pay­-As­-You-­Go ­Support)

"I have used Richard for the last couple of years when I either have had severe problems e.g. corrupt hard drives etc or for planned upgrades that I am more comfortable getting done properly e.g. installing a wireless network... On all occasions Richard has done what I requested (and more) at a very favourable rate. I have no hesitation in recommending them for any home or office work that involves getting PCs/networks/software working properly and am sure you will get the same high level of care that I have come to expect as their norm. This is one IT person I can thoroughly recommend. I doubt if there are many of the same quality around." Sue (Pay­-As-­You-­Go ­Support)

"VERY happy with the service provided, excellent value for money, reliable, efficient, understandable feedback and friendly service." Mike (Pay­-As-­You-­Go ­Support)

"Richard helped us set up our Apple Mac for a very reasonable fee and later when it developed a problem (just out of warranty), we called on him to fix it for us. Richard correctly diagnosed a known fault that Apple has identified and arranged to have the computer fixed at no cost to us. We were delighted with this service and have no hesitation recommending Richard to anyone with a computer, especially if they own an Apple computer." Nicky (Apple Mac Support)

"We had problems sorting out the router that we were given as a gift. As it was becoming a headache we called Richard and a home visit was arranged for the next day. Since then we have had a new router, further RAM put into a laptop and desktop for a very reasonable price – this was only recommended and there was no pressure to buy. We also have remote assistance. I would recommend Richard to anyone who is confused with their computer/Internet issues." Moira (Computer MOT)

"The service was brilliant, the technician was quick and efficient and resolved issues on two laptops at the same time without getting phased. I have already recommended Richard to friends and family and would certainly use his services again." Lisa (Pay­-As-­You-­Go Support)

"Richard, thank you very much for sorting out the problems with our computer and getting it up and running again. Everything now working fine and it's a lot quicker too!" Chris & Lisa (Pay­-As­-You-­Go­ Support)

"Fantastic service; when you know very little about computers and you know it needs looking at, who can you trust? I've made that mistake before, so it makes you even more wary. However, I found the answer! Your name and number are now firmly stuck in my diary next to the computer help. Thanks for your support and patience!" Val & Dave (Computer MOT)

"I had a very quick response to my request for assistance. Richard was able to identify the problem and resolve it. Richard recovered some priceless photos stored on the Hard Drive and took time to show me how to back them up for safekeeping for which I am eternally grateful. I would have no hesitation in calling Richard again for any computer malfunctions I may have in the future." Margaret (Data Recovery)

"Thank you very much for an excellent service!" Ellen (Computer MOT)

"Great helpful friendly service." Gill (Computer MOT)

"Very good service and explanation of what was done and where I was going wrong." William (Computer MOT)

"Thanks Richard for exceptional service! Always professional; Maggie and I are very pleased with your level of expertise and have full confidence in you." Margarita & Matthew (Affordable Computer Repairs)

"Wow, what great value for money! Spending only a few pounds on a little extra memory has made a world of difference to my PC and it now feels new again." Sue (Memory Upgrade)