Drop-Off Support
Prefer to call?
01985 330073
What can we help you with?
We can help with all kinds of technology problems that need a little more time and attention.
New Computer Setup
Get your new computer properly set up, updated and ready to use, including transferring your files and settings where required.
Phone & Tablet Setup
Set up a new phone or tablet, remove unwanted apps, tidy up settings and make sure everything is working properly.
In-Depth Troubleshooting
For problems that need more time to investigate, such as a computer that won’t start properly, can’t get online or is difficult to use reliably.
Hardware Repairs
Help with faulty or damaged hardware, including diagnosis, replacement parts and repairs where practical.
Routine Drop-Off
Book a convenient time to leave your device with us.
Ideal for repairs, upgrades, maintenance and problems that need more time to investigate properly.
£46
Includes up to 1 hour of diagnostic labour.
What to expect
We’ll normally inspect your device within 24 hours, Monday to Friday. Once we’ve identified the problem, we’ll contact you to explain what we’ve found and let you know if any further work, parts or costs are required.
Nothing additional will be carried out without your approval.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Priority Drop-Off
Need us to look at your device sooner? Choose Priority Drop-Off.
Priority Drop-Off moves your device to the front of the queue, with inspection on the day you drop it off, subject to availability.
£72
Includes up to 1 hour of diagnostic labour.
Why choose Priority?
Ideal when a computer or other device has developed an urgent problem and you don’t want to wait for our normal turnaround.
We’ll inspect the device as a priority and contact you with our findings. If additional work or replacement parts are required, we’ll explain the options and costs before proceeding.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Looking for another way to get help?
Take a look at our At-Home Support, Remote Support or explore all of our services.
AT-HOME SUPPORT
REMOTE SUPPORT
VIEW ALL SERVICES
Drop-Off Support
Prefer to call?
01985 330073
What can we help you with?
We can help with all kinds of technology problems that need a little more time and attention.
New Computer Setup
Get your new computer properly set up, updated and ready to use, including transferring your files and settings where required.
Phone & Tablet Setup
Set up a new phone or tablet, remove unwanted apps, tidy up settings and make sure everything is working properly.
In-Depth Troubleshooting
For problems that need more time to investigate, such as a computer that won’t start properly, can’t get online or is difficult to use reliably.
Hardware Repairs
Help with faulty or damaged hardware, including diagnosis, replacement parts and repairs where practical.
Routine Drop-Off
Book a convenient time to leave your device with us.
Ideal for repairs, upgrades, maintenance and problems that need more time to investigate properly.
£46
Includes up to 1 hour of diagnostic labour.
What to expect
We’ll normally inspect your device within 24 hours, Monday to Friday. Once we’ve identified the problem, we’ll contact you to explain what we’ve found and let you know if any further work, parts or costs are required.
Nothing additional will be carried out without your approval.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Priority Drop-Off
Need us to look at your device sooner? Choose Priority Drop-Off.
Priority Drop-Off moves your device to the front of the queue, with inspection on the day you drop it off, subject to availability.
£72
Includes up to 1 hour of diagnostic labour.
Why choose Priority?
Ideal when a computer or other device has developed an urgent problem and you don’t want to wait for our normal turnaround.
We’ll inspect the device as a priority and contact you with our findings. If additional work or replacement parts are required, we’ll explain the options and costs before proceeding.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Looking for another way to get help?
Take a look at our At-Home Support, Remote Support or explore all of our services.
AT-HOME SUPPORT
REMOTE SUPPORT
VIEW ALL SERVICES
Drop-Off Support
Prefer to call?
01985 330073
What can we help you with?
We can help with all kinds of technology problems that need a little more time and attention.
New Computer Setup
Get your new computer properly set up, updated and ready to use, including transferring your files and settings where required.
Phone & Tablet Setup
Set up a new phone or tablet, remove unwanted apps, tidy up settings and make sure everything is working properly.
In-Depth Troubleshooting
For problems that need more time to investigate, such as a computer that won’t start properly, can’t get online or is difficult to use reliably.
Hardware Repairs
Help with faulty or damaged hardware, including diagnosis, replacement parts and repairs where practical.
Routine Drop-Off
Book a convenient time to leave your device with us.
Ideal for repairs, upgrades, maintenance and problems that need more time to investigate properly.
£46
Includes up to 1 hour of diagnostic labour.
What to expect
We’ll normally inspect your device within 24 hours, Monday to Friday. Once we’ve identified the problem, we’ll contact you to explain what we’ve found and let you know if any further work, parts or costs are required.
Nothing additional will be carried out without your approval.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Priority Drop-Off
Need us to look at your device sooner? Choose Priority Drop-Off.
Priority Drop-Off moves your device to the front of the queue, with inspection on the day you drop it off, subject to availability.
£72
Includes up to 1 hour of diagnostic labour.
Why choose Priority?
Ideal when a computer or other device has developed an urgent problem and you don’t want to wait for our normal turnaround.
We’ll inspect the device as a priority and contact you with our findings. If additional work or replacement parts are required, we’ll explain the options and costs before proceeding.
Please bring your device along with its power supply or charger and, where necessary, the login PIN or password.
Looking for another way to get help?
Take a look at our At-Home Support, Remote Support or explore all of our services.
AT-HOME SUPPORT
REMOTE SUPPORT
VIEW ALL SERVICES
CONTACT
BUSINESS HOURS
CONTACT