“It’s a miracle, and you are a miracle worker! Thank you so much Richard"

Mrs B.

Hardware repair

"Very pleased with speed of your service, at a reasonable cost."

Colin

Upgrade to Windows 11

"Richard repaired my laptop very quickly and was very professional about it."

Mandy

Hardware repair

“Richard is brillant, very patient and could not be any more helpful”

Gillian

Remote Support

"Very helpful and friendly. I couldn't HAVE asked for more. (!)"

Angus

Upgrade to Windows 11

"Cut through to the nub of the problem and resolved it. Also gave me plenty of useful advice for the future"

David

At-Home visit

"Feedback prompt friendly and efficient, what more can I ask."

Phil

Remote Support

"Very pleased with speed of your service, at a reasonable cost."

Colin

Hardware upgrade

“Thanks Richard, have no fear I would use you again."

Andrew

Remote Support

"Life with computers is simple with Richard's help and expertise."

Nigel

Remote Support

"Eternally grateful for getting me back on line and setting up the anti virus package."

Vera

Award winning antivirus

"Richard is fantastic Very friendly and helpful Super fast service"

Claire

Remote Support

"Superb service as ever!"

Alastair

Remote Support

"Thank you for sorting out the problems with my laptop so quickly and efficiently."

Jennifer

Laptop Upgrades

“Thank you once again for your patience and help sorting out our mess!"

Carole

Remote Support

"Always very helpful and easy to talk to, more than satisfied with the service"

Eric

Remote Support

"Richard is extremely helpful and understanding and knowledge of computers and software is second to none and very cost effective. Thank you Richard for all your help."

Robert

Remote Support

"Feedback Fantastic service, now a fully functioning iMac."

Graham

Apple Mac Support

“Just brilliant!"

Jo

Remote Support

"Excellent from initial call to complete job. Very prompt and helpful initial response, everything explained clearly and got on with the job, identified and sorted out problems and returned computer ready for start up. Jump Desktop worked really well for completing set up, sorting out some connection problems and explaining options. All round excellent friendly and helpful service at a fair price, Many thanks"

Peter

Remote Support

“Was so grateful for the very prompt service you gave me and the way you resolved the problem so quickly. Thank you so much."

Christine

Remote Support

"Very friendly and efficient service and would definitely recommend to others. Thank you."

Caroline

Remote Support

"Very happy with all aspects of the service I received.Especially the patience that was shown to me from obviously a very knowlegable person, when dealing with a computer idiot."

Barry

Remote Support

"I would be lost without Richard's help. A week working around the clock to recover a laptop on the far side of the world. I cannot imagine anyone would have done it better or faster and I have yet to meet anybody who could have done this, remaining as positive, cheerful and friendly as Richard."

Mr. G

Remote Support

"Very friendly service with great advice and swift responses. Lovely quick service - had my computer back and running far better within days! Thank you very much. I would not hesitate to contact again with any IT issues!"

Claire

Laptop repair

" I just wanted to write and say thank you for doing such a fantastic job fixing my laptop. I don't think I've ever known it run so fast, even when it was new. It' become a real treat to use, as oppose to the daily battle I used to have with it. I realise now that purchasing such as cheap model was perhaps a mistake initially. However, with your repairs and alterations it is more than capable of doing everything I want from it. 
I really appreciate your efforts and will be recommending your services to anyone with the need. 

Jack

Laptop repair

"Thank you for sorting out our laptop so quickly and efficiently. We really appreciate the extra time you put into trying to sort out both Ollie and I. Not an easy task!"

Gaynor

Laptop repair

"I could not have received better service - all problems and querries solved in the most efficient and pleasant was. I will certainly consult 'Simple PC Help' again when I have any computer or associated problems or querries. I will certainly recommend 'Simple PC Help' to my friends and associates. Thank you."

Tony

Laptop repair

"Any problem always quickly resolved"

Eileen

Laptop repair

"Feedback Fantastic Service. I am really pleased."

Molly

Remote Support

"Very fast response and cleared out the problem I had as well as offering helpful advice for the future. Would certainly use again."

Richard

Remote Support

"Feedback I could not have asked for a better outcome to the problem on my laptop. Richard really went out of his way to solve it, even contacting HP on my behalf to find that it was there problem. I would definately recommend him to anyone."

Michael

Remote Support

“As always Richard was very helpful and quick too. An added bonus was that for once I was able to understand what he was doing (sort of!)"

Robert

Remote Support

"Feedback Fantastic service, now a fully functioning iMac."

Graham

Apple Mac Support

"Super service Richard was both patient and thorough when solving our issues - I honestly recommend him in the most flattering terms. Don't struggle - call him!!"

Keith

Remote Support

"It was great to chat to a friendly person who was able to give me all the help I needed. I will certainly be back."

Sue

Remote Support

"Richard solved my printer preview problem by remote access whilst he was on holiday with his family in Spain (I apologise for the interruption.) In minutes he diagnosed and rectified the problem. In the words of one famous Arnie " I'll be back!"........................should that be necessary. If you have any computer problems and want them fixed at extremely reasonable rates then look no further. You have come to the right place so contact Simple PC Help and let Richard work his magic. Many, many thanks."

Tony

Remote Support

"My problem was quickly and efficiently, solved and I would use Simple PC Help again without reservation."

Mrs. H

At-Home visit

"It's always difficult to find someone who's reliable and does not charge the earth. I found Richard very good at his job and would recommend him to anyone new to computers. Thanks."

Rob

Clean-up & Computer MOT

"I am very happy with your prompt response to my request for help and for the efficient way you dealt with it and for the very reasonable charge. I have already passed your name on to several friends and will continue to do so. Thanks again."

Joan

Internet Problems Solved

"I found Richard personable, friendly, very knowledgeable and extremely helpful. Not only did he sort my problem but left me with some useful tips explained in non techno language. Great joy ! I have no hesitation in recommending Richard and his expertise to you."

Ian

Internet Problems Solved

"Excellent friendly service. Fast efficient and reliable. Richard did exactly what he said he would do and much faster than I expected. Will definitely use Simply PC Help again and have already recommended that 2 people call you. Thanks."

Richard

Affordable Computer Repairs

"Friendly, efficient, competent, excellent service. I have complete trust in the firm."

Helen

Moving to a new PC

"Extremely pleased with service, very polite and helpful. everything that was carried out on my laptop was documented and presented so I could see exactly what had been done. I was provided with software that I can continue using to keep my laptop working. would recommend to anyone having computer troubles, definitely great value for money also. thanks again."

Martyn

Clean-up & Computer MOT

"Just to say thanks very much for sorting the web book it is as if it were brand new and it does everything I need.”

Lucas

Clean-up & Computer MOT

"Thank you for your help. The system seems to be working properly now. If I have any problems, I will be happy to let you know!"

Roger

Pay-As-You-Go Support

"Thank you Richard for bringing our computers back to life and with improved and updated software. Also for responding so promptly to our enquiry."

Ken

Clean-up & Computer MOT

"Excellent customer relationship management skills ­ which will retain my custom; as well as being able to solve problems efficiently."

Stewart

Pay­-As­-You-Go Support

"Thank you so much for your very speedy reply. No hanging around, and the problem was dealt with immediately and fairly. I was extremely impressed with your patience, tenacity and how nicely and clearly you explained every move, whilst giving me precise instructions. Your attitude was one of total respect. Something I have found lacking in others. As a 'golden oldie' I require time and simplistic jargon, ( although some of the titles gave me a good giggle. ) Once again, my sincere thanks for a job well done in a very professional manner. It is my hope that your business goes from strength to strength. You certainly deserve it in your chosen profession."

Jess

Remote Support

"Very pleased with the help you gave me, it's all becoming a bit easier now, many thanks."

Mike

Moving to a new PC

"I was very pleased with the prompt service I received. I needed a new battery for the clock and I got that plus the computer was cleaned, two new free anti­ bug programmes and a programme which enables Richard to access my computer remotely if needed for adjustment etc were installed. Richard also put me on Google Chrome which is a better system for accessing the internet than Internet Explorer and he got rid of a lot of unnecessary stuff I had accumulated on my computer. All I was expecting was the battery to be changed! I was delighted with the service and advice I received from Richard and would have no hesitation in recommending him to anyone who needs help with their computer. It was excellent value for the money. PS. The clock and the computer both now work a treat."

Ron

Pay-As-You-Go Support

"I am really grateful for all the help and advice you have given, I will definitely recommend you to anybody else that needs a computer doctor, and you will always be my first port of call... should I need to which is quite likely......"

Jenny

Affordable Computer Repairs

"We are very pleased with the service we received."

Julie

Internet problems solved

"The assistance provided addressed fully all issues outstanding on my machine. Advice given was clear and extremely helpfully. I have no hesitation in recommending this service to anyone experiencing a computer problem."

Richard

Pay-As-You-Go Support

"Richard provided a prompt and efficient service at very reasonable rates. He continued to show interest in the matter until it was resolved."

Robin

At-Home Support

"Very pleased with the thoroughness of the service. Obviously a high level of IT skill and knowledge."

Cynthia

Clean-up & Computer MOT

"Impressed with the quick response and flexibility of the service."

Jane

Clean-up & Computer MOT

"We received a fast and helpful service. We feel confident we can consult Richard again if we run into further difficulties. The explanation on what went wrong with our computers was given in a way we were able to understand! We were encouraged to ask questions if we did not understand anything that had been explained. We have already recommended Simple Techie Solutions to two people and will to anyone else who asks us if we know of anyone who can help with their computer. Thanks Richard."

Barbara

Clean-up & Computer MOT

"Thanks for a swift response to unlocking our daughter's laptop. Quick, cheap and easy – brilliant."

Cathy

Data Recovery

"Richard was very efficient and I am very satisfied with the outcome."

Tim

Remote Support

"Very professional and friendly person, fair price, excellent results, very happy."

Karen

Clean-up & Computer MOT

"First class service from Richard; very obliging, helpful and easy to communicate with. Very competitive and thoroughly recommended."

Roger

Clean-up & Computer MOT

"I once called Richard in hysterics because my computer seemed to have died. With one question he pinpointed the problems and told me how me how to solve it (and yes, I had already switched it on). It's really reassessing to know he's always there at the end of the phone."

Amanda

Clean-up & Computer MOT

"Richard, enclosed is my cheque for the computer MOT. With thanks for a great clean­up & for giving me back my old, fast machine."

Jan & Ian

Clean-up & Computer MOT

"Richard was recommended to me by a family member who had used his services on numerous occasions. I found him a very pleasant yet thoroughly professional person. He sort out my PC with a minimum of fuss and I would definitely recommend him to anyone else ... many thanks Richard!!"

Alex

Pay­-As-­You-­Go ­Support

"Is there anything that the technician could have done better to resolve the issue? No. I was very impressed with the technician's knowledge and his ability to convey this in a manner that was easily understandable to me. He was also friendly and more than happy to answer all my and my son's questions, without ever talking down to us. 10 out of 10. We will use Richard whenever we have a problem and also recommend his services to our friends."

John

Clean-up & Computer MOT

"Excellent services. Richard was very knowledgeable and extremely helpful. Far exceeded my expectations."

Keith

Clean-up & Computer MOT

"I would recommend Simple PC Help to many people as they are friendly, efficient, very helpful and know what they are doing. I have encountered a few problems with my Apple Mac and Simple PC Help have been able to resolve them for me."

Teresa

Clean-up & Computer MOT

"Richard was punctual, very efficient and spoke in standard English rather than 'techno' so that old 'technophobes' like us could actually understand! Thanks."

Richard & Annie

Moving to a Mac

"Put simply, Simple PC Help offer an unrivalled service – friendly, approachable and fantastic value for money. Richard also provides an extremely convenient collection and drop­-off service. I have already used them for two computer repair jobs and won't hesitate to use them again. Finally, a company that takes the pain out of computer repairs!"

Hayley

Pay­-As­-You­-Go­ Support

"Many thanks again Richard. You solved all my problems and I know you are there if I need help again. Excellent job."

Phil

Affordable Computer Repairs

"Simple PC Help has lived up to its name on the three occasions we have gasped for help. Although the problems we had with a new system were not that complicated, we could never have solved them ourselves. In fact, one of the problems we had involved merely resetting a password, which Richard saw immediately – after I had spent a long time on the phone to so ­called 'help' lines."

Annette

Clean-up & Computer MOT

"I have used Richard for the last couple of years when I either have had severe problems e.g. corrupt hard drives etc or for planned upgrades that I am more comfortable getting done properly e.g. installing a wireless network... On all occasions Richard has done what I requested (and more) at a very favourable rate. I have no hesitation in recommending them for any home or office work that involves getting PCs/networks/software working properly and am sure you will get the same high level of care that I have come to expect as their norm. This is one IT person I can thoroughly recommend. I doubt if there are many of the same quality around."

Sue

Pay­-As­-You­-Go­ Support

"VERY happy with the service provided, excellent value for money, reliable, efficient, understandable feedback and friendly service."

Mike

Pay­-As­-You­-Go­ Support

"Richard helped us set up our Apple Mac for a very reasonable fee and later when it developed a problem (just out of warranty), we called on him to fix it for us. Richard correctly diagnosed a known fault that Apple has identified and arranged to have the computer fixed at no cost to us. We were delighted with this service and have no hesitation recommending Richard to anyone with a computer, especially if they own an Apple computer."

Nicky

Apple Mac Support

"We had problems sorting out the router that we were given as a gift. As it was becoming a headache we called Richard and a home visit was arranged for the next day. Since then we have had a new router, further RAM put into a laptop and desktop for a very reasonable price – this was only recommended and there was no pressure to buy. We also have remote assistance. I would recommend Richard to anyone who is confused with their computer/Internet issues."

Moira

Clean-up & Computer MOT

"The service was brilliant, the technician was quick and efficient and resolved issues on two laptops at the same time without getting phased. I have already recommended Richard to friends and family and would certainly use his services again."

Lisa

Pay­-As­-You­-Go­ Support

"Richard, thank you very much for sorting out the problems with our computer and getting it up and running again. Everything now working fine and it's a lot quicker too!"

Chris & Lisa

Pay­-As­-You­-Go­ Support

"Fantastic service; when you know very little about computers and you know it needs looking at, who can you trust? I've made that mistake before, so it makes you even more wary. However, I found the answer! Your name and number are now firmly stuck in my diary next to the computer help. Thanks for your support and patience!"

Val & Dave

Computer MOT

"I had a very quick response to my request for assistance. Richard was able to identify the problem and resolve it. Richard recovered some priceless photos stored on the Hard Drive and took time to show me how to back them up for safekeeping for which I am eternally grateful. I would have no hesitation in calling Richard again for any computer malfunctions I may have in the future."

Margaret

Data Recovery

"Thank you very much for an excellent service!"

Ellen

Clean-up & Computer MOT

"Great helpful friendly service."

Gill

Clean-up & Computer MOT

"Very good service and explanation of what was done and where I was going wrong."

William

Clean-up & Computer MOT

"Thanks Richard for exceptional service! Always professional; Maggie and I are very pleased with your level of expertise and have full confidence in you."

Margarita & Matthew

Affordable Computer Repairs

"Wow, what great value for money! Spending only a few pounds on a little extra memory has made a world of difference to my PC and it now feels new again."

Sue

Hardware Upgrade

Thank you so much for setting me up with the new extenders which seem to work perfectly and have made such a difference, what a relief. Richard rang me promptly on Easter Saturday and you had the extenders set up and ready on Easter Monday morning, now THAT was impressive!”

Victoria

Wireless Problems Resolves