At-Home Support
Friendly technology help at home.
Need help with a computer, printer, Wi-Fi or other technology around your home? We’ll come to you, work through the problems and explain everything clearly as we go. Choose Routine or Priority depending on how soon you need us.
Convenient
We come to you
Practical
Help with Wi-Fi, printers and more
Personal
Friendly help in plain English
Prefer to call?
01985 330073
07979 252573
At-Home Support
Friendly technology help at home.
Need help with a computer, printer, Wi-Fi or other technology around your home? We’ll come to you, work through the problems and explain everything clearly as we go. Choose Routine or Priority depending on how soon you need us.
Convenient
We come to you
Practical
Help with Wi-Fi, printers and more
Personal
Friendly help in plain English
Prefer to call?
01985 330073
07979 252573
What’s included?
Help with Windows PCs and Macs in your home
Diagnose and fix everyday computer problems
Help with Wi-Fi and internet connection problems
Set up and troubleshoot printers and scanners
Help connect computers, phones, tablets and other devices
Set up and troubleshoot other home technology
Install or update software where appropriate
Change settings and sort out annoying issues
Help with email, accounts and online services
Explain what we’re doing as we work
Advice and explanations in plain English
Check everything is working properly before we leave
At-Home Support
Friendly technology help, right where you need it.
We’ll come to your home and help with the technology that’s causing problems. It’s ideal when the issue involves equipment or connections in your home, such as Wi-Fi, printers or several connected devices.
Routine At-Home
For problems that don’t need immediate attention. Book a convenient appointment and we’ll come to your home to help with your technology.
Priority At-Home
For more urgent problems when you need help sooner. Book Priority At-Home Support and we’ll come to your home as soon as availability allows.
Or call us on 01985 330073 to discuss or book
What’s included?
Help with Windows PCs and Macs in your home
Diagnose and fix everyday computer problems
Help with Wi-Fi and internet connection problems
Set up and troubleshoot printers and scanners
Help connect computers, phones, tablets and other devices
Set up and troubleshoot other home technology
Install or update software where appropriate
Change settings and sort out annoying issues
Help with email, accounts and online services
Explain what we’re doing as we work
Advice and explanations in plain English
Check everything is working properly before we leave
At-Home Support
Friendly technology help in your home.
We’ll come to your home and help with the technology that’s causing problems. It’s ideal when the issue involves equipment or connections in your home, such as Wi-Fi, printers or several connected devices.
Routine At-Home
For problems that don’t need immediate attention. Book a convenient appointment and we’ll come to your home to help with your technology.
Priority At-Home
For more urgent problems when you need help sooner. Book Priority At-Home Support and we’ll come to your home as soon as availability allows.
Or call us on 01985 330073 to discuss or book
How it works
1
Book your visit
Choose Routine or Priority At-Home Support and book a convenient appointment. Travel is charged separately based on the time needed to get to and from your home.
2
We come to you
We’ll visit you at the arranged time and work on the problem in your home, where we can also check equipment such as your Wi-Fi, printer or other connected devices.
3
We’ll sort it out
We’ll work through the problem, explain what we’re doing as we go and check everything is working properly before we leave.
How it works
1
Book your visit
Choose Routine or Priority At-Home Support and book a convenient appointment. Travel is charged separately based on the time needed to get to and from your home.
2
We come to you
We’ll visit you at the arranged time and work on the problem in your home, where we can also check equipment such as your Wi-Fi, printer or other connected devices.
3
We’ll sort it out
We’ll work through the problem, explain what we’re doing as we go and check everything is working properly before we leave.
Frequently asked questions
Routine is for problems that don’t need immediate attention and lets you book a convenient available appointment. Priority is for more urgent problems and gives you priority access to our availability.
Routine At-Home Support is £46 per hour and Priority At-Home Support is £72 per hour. Travel time is charged separately at the same Routine or Priority rate.
We charge for the time spent travelling to and from your home. The amount therefore depends on where you live and whether you choose Routine or Priority Support.
We can help with Windows PCs and Macs, Wi-Fi and internet problems, printers, email, software and other technology around your home. At-Home Support is particularly useful when the problem involves equipment or connections that need to be checked where they’re normally used.
If more time is needed, we can continue where availability allows. Additional time is charged at the same Routine or Priority hourly rate, and we’ll keep you informed as we work.
At-Home Support is ideal when the problem involves your home setup, such as Wi-Fi, printers or connected equipment. Remote Support is often more convenient for software, email and other problems we can resolve through your computer. Drop-Off Support is usually better when a computer needs more extensive investigation or work that may take some time.
Frequently asked questions
Routine is for problems that don’t need immediate attention and lets you book a convenient available appointment. Priority is for more urgent problems and gives you priority access to our availability.
Routine At-Home Support is £46 per hour and Priority At-Home Support is £72 per hour. Travel time is charged separately at the same Routine or Priority rate.
We charge for the time spent travelling to and from your home. The amount therefore depends on where you live and whether you choose Routine or Priority Support.
We can help with Windows PCs and Macs, Wi-Fi and internet problems, printers, email, software and other technology around your home. At-Home Support is particularly useful when the problem involves equipment or connections that need to be checked where they’re normally used.
If more time is needed, we can continue where availability allows. Additional time is charged at the same Routine or Priority hourly rate, and we’ll keep you informed as we work.
At-Home Support is ideal when the problem involves your home setup, such as Wi-Fi, printers or connected equipment. Remote Support is often more convenient for software, email and other problems we can resolve through your computer. Drop-Off Support is usually better when a computer needs more extensive investigation or work that may take some time.
